Job Posting Closing 2July: Community Literacy Worker
Good Afternoon;
Please see the attached INTERNAL/EXTERNAL job posting for the position of Community Literacy Worker. Please share/distribute with your networks accordingly.
Internal Closing Date: 5:00 pm on Monday June 25, 2018
External Closing Date: 5:00 pm on Monday July 2, 2018
LAMP Community Health Centre is dedicated to achieving a workforce that reflects the diversity of the community it serves and encourages applications from equity seeking groups.
Please send your resume with a cover letter to Human Resources:
Email Address │ recruiting@lampchc.org
Regards,
Recruiting
========================================================
Internal/External Posting
Community Literacy Worker
Contract Position:
24.5 hours a week
Contract
Period: June 2018 to June 2019 (approx. 1 year)
Salary Range: $38,056.20/year to $45,845.80/year
(to be prorated)
LAMP Community Health Centre is
a multi-service, community based charitable organization that provides a wide
range of programs and services to improve a person's health. LAMP uses a
co-ordinated approach to connect people to medical services and other programs
that build personal resources. By providing services that improve physical,
emotional, social and economic well-being, people can better control their
health and environment.
Job Summary
• Under the supervision of the Program Supervisor,
and working within the program and organizational goals and objectives, the
Community Literacy Worker/Instructor supports all aspects of direct service and
administration to provide the full range of programming for small groups, one
to one and computer assisted learning aimed at improving the literacy and life
skills of adults in the LAMP catchment area.
• Directly responsible for a regular
case load of forty-eight learners annually, up to ten volunteers, and working
with a team approach.
• The incumbent will ensure that all
organizational policies are followed.
Primary
Responsibilities
• Schedule and conduct client/learner intake,
interviews, assessment and placement into the program.
• Implement the Ontario Adult Learning
Curriculum (OALC) and EOIS-Cams data base in all aspects and as appropriate for
administering learner plans and tracking outcomes.
• Provide screening of clients by phone
and in person for eligibility to program.
• Provide appropriate referrals to other
LAMP programs and services, and external service providers including LBS
programs and EO service providers in a timely manner.
• Design, plan, facilitate group learning
activities, and instruct two multi-level groups.
• Play a leadership role in
facilitating/instructing/coaching a specific activity/workshop/initiative
supporting project/activity goals and objectives.
• Work as a member of a team with staff
within the Adult Learning Program and at LAMP.
• Supervise
afternoon and evening programs, while actively develop/support tutor-led groups
and one to one matches.
• Promote a positive, supportive,
empowering and welcoming environment conducive to lifelong learning for all
participants (volunteers and learners).
• Be Proactive in own learning and
professional development, with respect to providing ongoing improved
effectiveness, efficiency and customer satisfaction with respect to program
service and administration.
• Organize, maintain and be familiar
with our Adult Learning Resource Library, including Digital Technology (working
knowledge of computer-assisted software, including online digital technology
related to adult basic education).
• Link participants and clients with information
and community resources as appropriate; make internal and external referrals.
• Assist with volunteer intake, tutor
training as required as well as Provide guidance, training and support to
learners and tutors on the above.
• Record learner attendance of staff-
led learning groups, collect monthly volunteer tutoring timesheets at month’s
end, log participant case notes immediately (during meeting/after contact).
• Assist
participants to use task based activities leading toward milestones with
respect to their level and goal paths.
• Problem-solve and facilitate conflict
between participants.
• Schedule the roster of tutor and
learner groups, and matches within a team approach.
• Input client data and maintain case
activity in a timely manner of own caseload on EOIS-Cams database.
• Ensure participant EO-LBS registration
and LAMP service agreements forms are understood by and signed by the Learner.
• Ensure volunteer applications are
completed and that training and relevant criminal checks are coordinated with
the Human Resources Department.
• Prepare and summarize any volunteer
data and monthly tutoring statistics for input in Better Impact database.
• Support the Supervisor as required in
purchasing and managing centre resources (e.g. food, equipment, supplies,
learning materials.
• Assist to maintain a clean, organized
and clutter free program and staff office space.
• Performs other duties as assigned.
Required
Qualifications
• Degree or Diploma in Human Services,
Adult Education or related community work.
• Two years combined working in a
community based Adult Learning Program experience.
• Demonstrated experience working with
adults, nineteen years and older, from various cultural, ethnic, socio-economic
and developmental backgrounds with awareness of literacy issues, and social
determinants of health, and with empathy/sensitivity to the Adult Literacy
Learner.
• Commitment to Anti-Oppression and Harm
Reduction practices.
• Strong knowledge and demonstrated experience
in working within MAESD Employment Ontario Literacy and basic skills Adult
Learning Curriculum (AOLC) and the EOIS-Cams database.
• Demonstrated experience in service
delivery: intake assessment, goal
setting, progress review within the MTCU AOLC and willingness to learn and
integrate LAMP CHC best practices.
• Excellent interpersonal skills
necessary to work effectively across all levels of the organization’s diverse
workforce.
• Excellent communication skills, both
verbal and written, with the ability to clearly convey information and ideas.
• Positive attitude, professional,
friendly, mature and dependable with strong initiative and the ability to work
both independently and in a team oriented atmosphere.
• Excellent group planning, instruction
and facilitation skills; particularly for multi-level groups, including
creative learner centred activities.
• Strong organizational and leadership
skills with good conflict resolution, problem solving skills.
• Eagerness to support, train and match
volunteers with learners.
• Open minded, eager and willing to
constantly learn and improve oneself.
• Knowledge of LAMP Community Health
Centre, the South Etobicoke community, and/or a second language that is
reflective of the community being served are all preferable assets.
Proficiency in the
Following Computer Skills
• Solid working knowledge and ability to
navigate a PC windows environment, including shared drives.
• Strong skills and experience using
Microsoft applications (Word, Outlook, Excel, PowerPoint & Publisher).
• Strong skills and ability to easily
navigate the internet/intranet environment.
• Superior skills, accuracy and
experience using database applications (i.e. Better Impact - Volunteer Data
Base, EOIS - Cams Data Base - Employment Ontario - MAESD).
• Ability to learn and be proficient
with various learner assisted software; and be confident in registering,
instructing and supporting adult learners/volunteers on Digital Technology as
per AOLC (i.e. Learning Hub).
• Ability to learn new software quickly
and willingness to continuously develop technology skills.
Working Conditions
• This position requires a minimum of
two/maximum three evenings per week with hours from 12:00 pm - 8:00 pm to
supervise the evening program.
• May occasionally be required to work
some weekends and occasionally some outdoor work in the community for street outreach.
• Must work well within a compressed
work schedule (follow through on task and project priorities to deadline while
also effectively handling day to day service delivery). Must be able to work well under pressure when
in conflict situations with clients/volunteers/staff.
• Ability to effectively understand the
appreciation of guiding fundamentals at LAMP, i.e. Health Promotion,
Anti-Oppression; Harm Reduction and the principles of community-based
practice. “Walk the talk.”
• There is an expectation for all
employees to participate in two events per year for the agency; these events
may be during the evening or on a weekend.
Physical Requirements
•
Occasional data
entry, with frequent sitting for extended periods of time.
• Ability to balance all job
requirements in a busy atmosphere, including responding promptly to all
communication.
•
Occasional
standing for extended periods of time and some occasional lifting may be
required.
•
Demonstrates good
and safe work habits, and maintains a clean working environment.
•
Ensures full
compliance with LAMP’s Health & Safety regulations and LAMP’s policies and
procedures.
As part of our mandate for
inclusivity, reasonable accommodations can be made for all incumbents to perform
the described physical functions of the aforementioned job.
LAMP Community Health Centre is dedicated to
achieving a workforce that reflects the diversity of the community it serves
and encourages applications from equity seeking groups.
Please send your resume with a cover letter to Human Resources:
Email
Address │ recruiting@lampchc.org
We thank all applicants for their interest. However, only those selected for interviews
will be contacted. No phone calls please.
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